RETURNS & EXCHANGE POLICY
For Online Purchase via 'Online Payment'
Product(s) can be returned ONLY to our warehouse via parcel return.
● Online Purchase: Return within 30 days of receiving the product(s) ordered from the online store
Example: If you received the product(s) on 1st May, please return the product(s) by shipping it to our warehouse by 30th May.
● Product(s) can be returned for exchange or refund, provided the product(s) is returned in new and original condition with original product packaging, price tags and labels.
● If the product(s) has been discounted either by promotion or coupon codes, the amount refunded will be based on the net amount i.e. paid price for the product(s) less the coupon amount as indicated on the receipt. The coupon code may be replaced at our sole discretion if the product(s) to be refunded is damaged, defective or faulty.
● Product(s) sold at marked down prices due to defect(s) cannot be returned.
● LAMIS Sleepwear reserves the right to reject requests for returns and/or refunds where
(i) such requests are deemed habitual in our sole and absolute discretion; and/or
(ii) there is suspicion of purchase for the purposes of resale.
● LAMIS Sleepwear reserves the right for final decision.
● LAMIS Sleepwear reserves the right to amend this policy at any time without prior notice.
![Hanger](https://static.wixstatic.com/media/929f67_36bffe0c92cf41aea584ee655e1defb4~mv2.jpg/v1/fill/w_489,h_474,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/929f67_36bffe0c92cf41aea584ee655e1defb4~mv2.jpg)
Products that CANNOT be returned or exchanged
![Doc1_edited.jpg](https://static.wixstatic.com/media/929f67_943783647d4c4b4394c24f61d75a5793~mv2.jpg/v1/fill/w_491,h_493,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/929f67_943783647d4c4b4394c24f61d75a5793~mv2.jpg)